AI-Powered Chatbot for Customer Support Automation

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About Course

  • Tech Stack: Python (TensorFlow, Hugging Face, NLTK), Flask, GCP (DialogFlow, AI Platform), Docker, Kubernetes
  • Objective: Develop an AI-driven chatbot that can automatically handle customer support queries using NLP. The chatbot should be able to understand and process user queries, give responses based on a knowledge base, and escalate issues when needed.
  • Skills Needed: Natural language processing (DialogFlow, transformers), chatbot frameworks, cloud-based deployment, container orchestration (Kubernetes), integration with CRM systems.

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